• Contact us
  • About us
  • Digital edition
  • Online archive
Friday, July 4, 2025
Cumberland and Westmorland Herald
  • News
    Man fined £100 for using cashpoint in car park

    Man fined £100 for using cashpoint in car park

    Honour for man who devoted his life to Greystoke

    Honour for man who devoted his life to Greystoke

    Sheep breeder’s successful debut at Royal Highland Show

    Sheep breeder’s successful debut at Royal Highland Show

    Global engineering firm Babcock supports Eden charity

    Global engineering firm Babcock supports Eden charity

    Penrith Lions mark 50 years of serving community

    Penrith Lions mark 50 years of serving community

    £8,000 for two new nature reserve projects

    £8,000 for two new nature reserve projects

    Fun day in Penrith to celebrate community spirit

    Fun day in Penrith to celebrate community spirit

    Arrests after shoplifting incidents in Penrith

    Arrests after shoplifting incidents in Penrith

    Anti-social residents move out after threatened with police order

    Anti-social residents move out after threatened with police order

  • Sport
    Penrith skipper Nicky Burns calls on team to keep winning

    Penrith skipper Nicky Burns calls on team to keep winning

    £100,000 target for new changing rooms extension

    £100,000 target for new changing rooms extension

    Medal success for Upper Eden tug-of-war team

    Medal success for Upper Eden tug-of-war team

    Eden man competes in Hyrox World Games

    Eden man competes in Hyrox World Games

    Double national triumph for Stuart Robinson

    Double national triumph for Stuart Robinson

    Patterdale’s Eden Eagles make history

    Patterdale’s Eden Eagles make history

    Penrith teen crowned British vault champion

    Penrith teen crowned British vault champion

    Penrith gymnasts represent North of England in finals

    Penrith gymnasts represent North of England in finals

    New boss revealed for Penrith AFC

    New boss revealed for Penrith AFC

  • Obituaries
  • Nostalgia
  • Online archive
  • Buy Photos
  • Buy your paper
  • North Lakes Living
No Result
View All Result
Cumberland and Westmorland Herald
  • News
    Man fined £100 for using cashpoint in car park

    Man fined £100 for using cashpoint in car park

    Honour for man who devoted his life to Greystoke

    Honour for man who devoted his life to Greystoke

    Sheep breeder’s successful debut at Royal Highland Show

    Sheep breeder’s successful debut at Royal Highland Show

    Global engineering firm Babcock supports Eden charity

    Global engineering firm Babcock supports Eden charity

    Penrith Lions mark 50 years of serving community

    Penrith Lions mark 50 years of serving community

    £8,000 for two new nature reserve projects

    £8,000 for two new nature reserve projects

    Fun day in Penrith to celebrate community spirit

    Fun day in Penrith to celebrate community spirit

    Arrests after shoplifting incidents in Penrith

    Arrests after shoplifting incidents in Penrith

    Anti-social residents move out after threatened with police order

    Anti-social residents move out after threatened with police order

  • Sport
    Penrith skipper Nicky Burns calls on team to keep winning

    Penrith skipper Nicky Burns calls on team to keep winning

    £100,000 target for new changing rooms extension

    £100,000 target for new changing rooms extension

    Medal success for Upper Eden tug-of-war team

    Medal success for Upper Eden tug-of-war team

    Eden man competes in Hyrox World Games

    Eden man competes in Hyrox World Games

    Double national triumph for Stuart Robinson

    Double national triumph for Stuart Robinson

    Patterdale’s Eden Eagles make history

    Patterdale’s Eden Eagles make history

    Penrith teen crowned British vault champion

    Penrith teen crowned British vault champion

    Penrith gymnasts represent North of England in finals

    Penrith gymnasts represent North of England in finals

    New boss revealed for Penrith AFC

    New boss revealed for Penrith AFC

  • Obituaries
  • Nostalgia
  • Online archive
  • Buy Photos
  • Buy your paper
  • North Lakes Living
No Result
View All Result
Cumberland and Westmorland Herald
No Result
View All Result
Home News

Expansion of smell complaints scheme

by CWH
27 June 2025
in News
A A
Share on FacebookShare on Twitter
Jeff Thomson

A new move in odour reporting has been welcomed by the Fresh AIR for Penrith campaign.

The Environment Agency has been piloting an online incidents reporting system.

This pilot has included the Penrith area. Now, it is being rolled out nationally.

Those wishing to report an odour environmental incident can now either phone the agency’s designated 24/7 hotline free on 0800 80 70 60 or, go to www.gov.uk/report-smell

This is a 24-hours-a-day online service which can be accessed through mobile phones, laptops or computers.

“This will allow people, including those not too keen to use a direct phone line, access to the EA’s reporting system. Some may find it easier, and more convenient, than making a phone call,” said Jeff Thomson, of the Fresh AIR for Penrith campaign.

He believes the added reporting method will contribute significantly to helping identify the source, and a solution, to Penrith’s long running odour pollution problem, widely known as the Penrith ‘pong’.

Over the last few years there have been more than 1,000 odour complaints annually to the EA from the Penrith area via the 0800 80 70 60 number.

“The online system will allow fuller details to be submitted by complainants.

“Hopefully, this will give more information to the EA to allow them to investigate, and take any necessary action, based on much more detailed intelligence,” said Mr Thomson.

He has regular meetings with the EA and other regulatory bodies plus MPs — first Dr Neil Hudson MP and now Markus Campbell Savours MP — and says the move follows many months of campaigning to ‘open up’ the reporting system to a wider range of people.

“It’s all about making reporting accessible to a wider and fuller range of residents and others who smell, and want to report, odour nuisance,” said Mr Thomson.

Markus Campbell-Savours, MP for Penrith and Solway, said: “Jeff Thomson has worked hard for a number of years to ensure local residents know the best ways to raise concerns of odour nuisance issues in Penrith.

“The new online reporting tool was one of the first things I discussed with the Environment Agency following my election in July last year, I hope this helps the authorities build a clearer picture of the impact the issue has in Penrith.”

Related Posts

Man fined £100 for using cashpoint in car park
News

Man fined £100 for using cashpoint in car park

4 July 2025
Honour for man who devoted his life to Greystoke
News

Honour for man who devoted his life to Greystoke

4 July 2025
Sheep breeder’s successful debut at Royal Highland Show
Farm and Countryside

Sheep breeder’s successful debut at Royal Highland Show

4 July 2025
Global engineering firm Babcock supports Eden charity
News

Global engineering firm Babcock supports Eden charity

4 July 2025
Penrith Lions mark 50 years of serving community
News

Penrith Lions mark 50 years of serving community

4 July 2025
£8,000 for two new nature reserve projects
Latest

£8,000 for two new nature reserve projects

3 July 2025
No Result
View All Result

Stay connected

Facebook Twitter Instagram

Most popular

Illegal vapes seized from Eden shop

Illegal vapes seized from Eden shop

3 July 2025
Anti-social residents move out after threatened with police order

Anti-social residents move out after threatened with police order

3 July 2025
Penrith skipper Nicky Burns calls on team to keep winning

Penrith skipper Nicky Burns calls on team to keep winning

4 July 2025
Fun day in Penrith to celebrate community spirit

Fun day in Penrith to celebrate community spirit

3 July 2025
Memory lane – a look at the Herald’s archive photos

Memory lane – a look at the Herald’s archive photos

4 July 2025
Arrests after shoplifting incidents in Penrith

Arrests after shoplifting incidents in Penrith

2 July 2025
Cumberland and Westmorland Herald Logo

33 Middlegate
Penrith
Cumbria
CA11 7SY

Phone: 01768 862313
Email: news@cwherald.com

Registered in England as Barrnon Media Limited. No: 12475190
VAT registration number: 343486488

Explore

  • News
  • Sport
  • Farming
  • Property
  • Obituaries
  • Nostalgia
  • Your view

Useful links

  • Contact us
  • Photosales
  • Online archive
  • Buy your paper
  • Digital edition
  • North Lakes Living
  • Advertise
  • About us

Follow us on

© Barrnon Media Limited 2025

Terms & Conditions / Privacy Policy / Cookie Policy

This website and its associated newspaper are members of the Independent Press Standards Organisation
Review Your Cart
0
Discount
Add Coupon Code
Subtotal
Total Installment Payments
Bundle Discount
Checkout

 
0
No Result
View All Result
  • Home
  • News
  • Sport
  • Obituaries
  • Nostalgia
  • Online archive
  • more
    • North Lakes Living
    • Buy Photos
    • Buy your paper
    • About us
    • Contact us

© 2020 Cumberland & Westmorland Herald