The new Westmorland and Furness Council has issued their opening hours for Easter and what services are available on the bank holidays.
Westmorland and Furness Council – which provides services for the areas previously covered by Eden, Barrow and South Lakes councils and Cumberland Council, replacing the Allerdale, Carlisle and Copeland authorities, will continue to provide key services over the Easter period but some offices will be closed on Good Friday and Easter Monday.
Westmorland and Furness Council
The main switchboard number (0300 373 3300) will close at 5pm on Thursday April 6 and reopen on Tuesday April 11 at 9am. There will be a recorded out-of-hours message advising of the closure period and contact numbers for Highways, Homelessness, Adults and Children’s Social Care should anyone be calling about an emergency.
Here are details of opening times, out of hours contacts and other relevant information:
Recycling
Household Waste Recycling Centres will all be open as usual throughout the Easter Bank Holiday weekend and standard opening hours will not be affected by the Bank Holidays. Opening hours are as follows:
- Barrow: 8am to 11am – 12pm to 6pm, Monday-Sunday
- Penrith (Flusco): 8am – 6pm, Monday-Sunday
- Grange-over-Sands: 8am – 4pm, Thursday-Saturday
- Kendal: 8am – 4pm, Monday-Sunday
- Kirkby Stephen: 8am- 6pm. Friday, Saturday, Sunday and Monday
- Ulverston: 8am – 6pm, Monday-Sunday
The HWRC permit helpline will be closed on bank holidays and weekends.
Ambleside Household Waste Recycling Centre is closed for maintenance.
Household recycling and waste collections
If you live in the Eden or Barrow areas, there will be no changes to bin collections days across the Easter weekend. The waste collection teams in these areas will be working over Good Friday and the Easter Monday Bank holiday to maintain services on their usual schedule.
In the South Lakeland area, collection teams will be working on Good Friday as normal and there will be no change to collections on this day. However, If your bin is scheduled to be collected on Easter Monday, your collection will be made on the following day (Tuesday April 11). All collections through the week will then be one day later than normal.
Health and Social Care
Residential and home care services operate 24 hours a day, 365 days a year.
Adult Social Care offices will be closed on Good Friday and reopen on Tuesday April 10.
When offices are closed, use the out of hours number to report a safeguarding concern (01228 526 690) – this can be used 24 hours a day for adult social care emergencies.
Children’s Services (for children’s social care):
The children’s services offices will be closed on Good Friday (7 April) and reopen on Tuesday (10 April).
During closure periods, the Emergency Duty Team can be contacted 24 hours a day for children’s social care emergencies on 0300 373 2724.
Homelessness
Domestic abuse
Westmorland and Furness Council have a duty to assess the need for support and prepare strategies to provide services for victims in safe accommodation and to provide domestic abuse survivors with community in-reach services.
Visit the Westmorland and Furness Council website for more information about domestic abuse support.
Westmorland and Furness highways
The Highways Hotline (0300 303 2992) will not be monitored between Good Friday and Monday April 10 and will be diverted to an answerphone service with emergency out of hours contact information.
Archives, Libraries and Local Link offices
Archive centres and all libraries will be closed on Good Friday, Easter Sunday and Easter Monday, and normal opening hours will apply on Saturday April 8.
Registration Services
The Registration Service will be closed on Good Friday and will reopen on Tuesday April 11.
Trading Standards
Cumbria Trading Standards’ Consumer Direct helpline will be closed on Good Friday and will reopen on Tuesday April 11.
Leisure centres
Westmorland and Furness Council leisure centres in Barrow, Eden and South Lakeland will be open over the Easter break. To find out the opening times and activities on offer, visit the Better website for more details.
