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Cumberland and Westmorland Herald
  • News
    142178

    Multiple fire crews tackle roof fire in Crosby Ravensworth

    142165

    Free domestic abuse support drop-in service launches in Penrith

    142123

    Penrith bar relaunched with vibrant events planned

    142119

    Penrith Beacon access closed after vandalism

    142011

    Fire crews spend six hours tackling blaze at timber firm’s headquarters

    141750

    £15 million luxury care home plans for Penrith

    141382

    Changes to business rates

    141490

    Tesco Express opens doors in Penrith

    141441

    Nursing award for Penrith’s Fay Dudson

  • Sport
    142126

    Penrith teen crowned British vault champion

    141451

    Penrith gymnasts represent North of England in finals

    141095

    New boss revealed for Penrith AFC

    141045

    Penrith Panthers celebrate winning season

    139837

    Darren Edmondson leaves Penrith AFC

    137888

    Lucy plays key role in county T20 triumph

    136783

    Gold for Keith in annual festival of orienteering

    136081

    Cumberland and Westmorland wrestlers head to European championships

    133324

    Kirkby Stephen Hockey Club win league title

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Home Sponsored
This article appears as part of a paid partnership with Eden District Council

Manage your council services with Eden’s new ‘My Account’ self-service portal

by CWH
16 March 2021
in Sponsored
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Eden District Council is pleased to announce that the next phase in the development of ‘My Account’ has been completed with the launch of the Revenues and Benefits self-service portal.

‘My Account’ is the new way to manage a range of council services, contact the council and check information.

The new ‘My Account’ portal allows residents and businesses to access council services 24/7, at a time that is convenient for you.

The launch of the Revenues and Benefits self-service portal means that customers using ‘My Account’ are now be able to manage a range of new services from their accounts, including signing-up for environmentally friendly paperless e-billing.

What can I use ‘My Account’ for?

After signing up for ‘My Account’, you will be able to see useful details about the area you live and the services you use.

You will also be able to securely access a range of council services, including:

Report:

  • Missed bin collections
  • Graffiti
  • Dog fouling
  • Fly-tipping
  • Littering
  • Full drop-off recycling bins
  • Full or damaged litter bins
  • Abandoned vehicles

Apply for:

  • Assisted bin collection
  • Waste collection
  • New bins/recycling boxes and bags
  • Paperless billing (e-billing)
  • COVID business support grants

 View:

  • Council tax details
  • Business rates details
  • Housing benefit details


New features continue to be added to ‘My Account’, so that Eden’s residents and businesses can manage more of the services they use online.


How to get started

Registering for ‘My Account’ is easy and takes just a couple of minutes – all you need is an email address.

Just go to www.eden.gov.uk/my-account and click the ‘My Account’ icon.

E-billing

Once you’ve set up your ‘My Account’, you’ll be able to add the services you want to access and apply for paperless e-billing for services like Council Tax. 

Just add Council Tax to your ‘My Account’ services and be ready to enter your Council Tax reference number.

You’ll also need to enter some information about your Council Tax account, such as your surname, postcode, or your payment details.

Once your Council Tax account has been added and verified, you can request paperless e-billing to ensure you receive all future correspondence directly into your inbox.

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