• Contact us
  • About us
  • Digital edition
  • Online archive
Saturday, July 12, 2025
Cumberland and Westmorland Herald
  • News
    Councils ask for planned mayoral election to be postponed

    Councils ask for planned mayoral election to be postponed

    Leo Group owner completes epic cycling challenge for MND research

    Leo Group owner completes epic cycling challenge for MND research

    Support for Penrith Mountain Rescue Team after charity box stolen

    Support for Penrith Mountain Rescue Team after charity box stolen

    Inspiring Penrith teacher Dawn Coates retires after 26 years

    Inspiring Penrith teacher Dawn Coates retires after 26 years

    Use it or lose it: Urgent appeal for people to get on the bus

    Use it or lose it: Urgent appeal for people to get on the bus

    Penrith’s Enterprise Hub plans start to take shape

    Penrith’s Enterprise Hub plans start to take shape

    Nurturing Eden school praised by Ofsted

    Nurturing Eden school praised by Ofsted

    Inflation and the impact on savings

    Inflation and the impact on savings

    Celebrating Alston’s heritage heroes

    Celebrating Alston’s heritage heroes

  • Sport
    Success for fighting squad

    Success for fighting squad

    Penrith skipper Nicky Burns calls on team to keep winning

    Penrith skipper Nicky Burns calls on team to keep winning

    £100,000 target for new changing rooms extension

    £100,000 target for new changing rooms extension

    Medal success for Upper Eden tug-of-war team

    Medal success for Upper Eden tug-of-war team

    Eden man competes in Hyrox World Games

    Eden man competes in Hyrox World Games

    Double national triumph for Stuart Robinson

    Double national triumph for Stuart Robinson

    Patterdale’s Eden Eagles make history

    Patterdale’s Eden Eagles make history

    Penrith teen crowned British vault champion

    Penrith teen crowned British vault champion

    Penrith gymnasts represent North of England in finals

    Penrith gymnasts represent North of England in finals

  • Obituaries
  • Nostalgia
  • Online archive
  • Buy Photos
  • Buy your paper
  • North Lakes Living
No Result
View All Result
Cumberland and Westmorland Herald
  • News
    Councils ask for planned mayoral election to be postponed

    Councils ask for planned mayoral election to be postponed

    Leo Group owner completes epic cycling challenge for MND research

    Leo Group owner completes epic cycling challenge for MND research

    Support for Penrith Mountain Rescue Team after charity box stolen

    Support for Penrith Mountain Rescue Team after charity box stolen

    Inspiring Penrith teacher Dawn Coates retires after 26 years

    Inspiring Penrith teacher Dawn Coates retires after 26 years

    Use it or lose it: Urgent appeal for people to get on the bus

    Use it or lose it: Urgent appeal for people to get on the bus

    Penrith’s Enterprise Hub plans start to take shape

    Penrith’s Enterprise Hub plans start to take shape

    Nurturing Eden school praised by Ofsted

    Nurturing Eden school praised by Ofsted

    Inflation and the impact on savings

    Inflation and the impact on savings

    Celebrating Alston’s heritage heroes

    Celebrating Alston’s heritage heroes

  • Sport
    Success for fighting squad

    Success for fighting squad

    Penrith skipper Nicky Burns calls on team to keep winning

    Penrith skipper Nicky Burns calls on team to keep winning

    £100,000 target for new changing rooms extension

    £100,000 target for new changing rooms extension

    Medal success for Upper Eden tug-of-war team

    Medal success for Upper Eden tug-of-war team

    Eden man competes in Hyrox World Games

    Eden man competes in Hyrox World Games

    Double national triumph for Stuart Robinson

    Double national triumph for Stuart Robinson

    Patterdale’s Eden Eagles make history

    Patterdale’s Eden Eagles make history

    Penrith teen crowned British vault champion

    Penrith teen crowned British vault champion

    Penrith gymnasts represent North of England in finals

    Penrith gymnasts represent North of England in finals

  • Obituaries
  • Nostalgia
  • Online archive
  • Buy Photos
  • Buy your paper
  • North Lakes Living
No Result
View All Result
Cumberland and Westmorland Herald
No Result
View All Result
Home Latest

Bid to improve outpatient services in north Cumbria

by CWH
2 March 2022
in Latest, News
A A
Share on FacebookShare on Twitter

People who have used outpatient services in north Cumbria in the last 12 months are being asked for their views as part of an improvement programme.

North Cumbria Integrated Care NHS Foundation Trust provides outpatient services across the organisation and processes well over 100,000 referrals each year.  

Dean Oliver, director of strategy, performance and planning said: “We have recognised that the way in which referrals are received and scheduled needs to be improved to provide a better experience for our patients.”   

“Some steps to improve the experience of our patients are already in place including a text message reminder service.

“Further improvements are being planned from April to allocate appointments in six-week blocks, rather than being issued with appointments up to 12 months ahead.

“This will enable patients to choose the clinic closest to them improving patient choice and experience.  It will also reduce the number of cancellations and re-arrangements that take place depending on capacity and demand for the specialities.

“However, it’s clear that a much wider improvement programme is required and so the trust has commissioned the North of England Commissioning Support Unit to develop an improvement programme based on best evidenced practice.

“As part of that review, we would really welcome views from our patients so we can ensure we have captured all issues.” 

The improvement programme will:

  • Review the issues affecting the delivery of outpatient services – expanding on the work completed to date by reviewing specific specialty areas;
  • Improve the experience of patients using outpatient services to look develop a single point of access for patients and consolidating the current number of booking teams;
  • Develop initiatives which will provide improvement to processes and the utilisation of outpatient capacity.

To fill out the survey, click here.

Related Posts

Councils ask for planned mayoral election to be postponed
News

Councils ask for planned mayoral election to be postponed

11 July 2025
Leo Group owner completes epic cycling challenge for MND research
News

Leo Group owner completes epic cycling challenge for MND research

11 July 2025
Support for Penrith Mountain Rescue Team after charity box stolen
News

Support for Penrith Mountain Rescue Team after charity box stolen

11 July 2025
Inspiring Penrith teacher Dawn Coates retires after 26 years
News

Inspiring Penrith teacher Dawn Coates retires after 26 years

11 July 2025
Use it or lose it: Urgent appeal for people to get on the bus
News

Use it or lose it: Urgent appeal for people to get on the bus

11 July 2025
Penrith’s Enterprise Hub plans start to take shape
Latest

Penrith’s Enterprise Hub plans start to take shape

11 July 2025
No Result
View All Result

Stay connected

Facebook Twitter Instagram

Most popular

Nurturing Eden school praised by Ofsted

Nurturing Eden school praised by Ofsted

11 July 2025
Man arrested after assault in Penrith town centre

Man arrested after assault in Penrith town centre

11 July 2025
Penrith’s Enterprise Hub plans start to take shape

Penrith’s Enterprise Hub plans start to take shape

11 July 2025
Changes to lease accounting – how will this impact your financial statements?

Changes to lease accounting – how will this impact your financial statements?

6 July 2025
Councils ask for planned mayoral election to be postponed

Councils ask for planned mayoral election to be postponed

11 July 2025
Inflation and the impact on savings

Inflation and the impact on savings

11 July 2025
Cumberland and Westmorland Herald Logo

33 Middlegate
Penrith
Cumbria
CA11 7SY

Phone: 01768 862313
Email: news@cwherald.com

Registered in England as Barrnon Media Limited. No: 12475190
VAT registration number: 343486488

Explore

  • News
  • Sport
  • Farming
  • Property
  • Obituaries
  • Nostalgia
  • Your view

Useful links

  • Contact us
  • Photosales
  • Online archive
  • Buy your paper
  • Digital edition
  • North Lakes Living
  • Advertise
  • About us

Follow us on

© Barrnon Media Limited 2025

Terms & Conditions / Privacy Policy / Cookie Policy

This website and its associated newspaper are members of the Independent Press Standards Organisation
Review Your Cart
0
Discount
Add Coupon Code
Subtotal
Total Installment Payments
Bundle Discount
Checkout

 
0
No Result
View All Result
  • Home
  • News
  • Sport
  • Obituaries
  • Nostalgia
  • Online archive
  • more
    • North Lakes Living
    • Buy Photos
    • Buy your paper
    • About us
    • Contact us

© 2020 Cumberland & Westmorland Herald