Eden residents have less than three weeks to make their views known on the potential closure of the district’s rail station ticket offices.
The Avanti West Coast-operated Penrith ticket office and Northern run Appleby office are earmarked for closure along with 1,000 others nationwide including those at Carlisle and Oxenholme.
Jacqueline Starr, Rail Delivery Group chief executive, said: “The ways our customers buy tickets has changed and it’s time for the railway to change with them.
“With just 12 per cent of tickets being sold from ticket offices last year, and 99 per cent of those transactions being available on TVMs or online, our proposals would mean more staff on hand on to give face to face help with a much wider range of support, from journey planning, to finding the right ticket and helping those with accessibility needs.”
To have your say about the Penrith office email TicketOffice.Avanti@transportfocus.org.uk and for the Appleby ticket office email ticketoffice.Northern@transportfocus.org.uk
