Penrith travel firm’s top award

Date: Wednesday 3rd January 2018

A PENRITH-based travel firm has been given a top industry award at a glittering black tie ceremony in London.

K&B Travel, which has its office in King Street, was named as the City Breaks Coach Operator of the Year 2017 by Independent Coach Travel.

Manager Ian Tuer received the honour at the event which was held aboard the cruise ship, MS Magellan, which was moored in Tilbury Docks.

He said the award was made in recognition for the city break side of the operation — in particular holidays in London and “mystery tour experiences” — and staff were overwhelmed by it.

Ian said all of the London trips had been sold this year. Other UK destinations, such as Edinburgh and Glasgow, had proved popular, as well as European cities.

He added: “It’s a big ceremony with something like 25 awards sponsored by major players in all of the market. We didn’t expect anything at all.”

Ian said when the firm’s name was read out he initially did not realise they had won. “I was thrilled to have won it but it was totally unexpected. It’s recognition of all the hard work,” he added.

“It goes to the guys who do the driving, if you don’t have a good driver you will hear about it the next day. It’s nice that a small, family-run company can be recognised to that degree for having done that kind of work.”

K&B Travel was formed around 35 years ago by Ken and Brenda Bainbridge and is now run by their daughter, Tina Lund, and her husband, Graham.

It employs a total of 17 staff and has a fleet of 12 vehicles which are housed at a base on the Gilwilly industrial estate. Ian said he was hoping to expand operations as well as trying to tap into the market for American and Chinese visitors for 2018.