Healthcare assistants deserve more recognition
Sir, I spent a week in the Cumberland Infirmary, Carlisle, and I am immensely grateful for the highly professional care from doctors, nurses and physiotherapists. But I have equal respect for the work of the healthcare assistants.
They work 12-hour shifts with only short breaks. Constantly on call, they cheerfully deal with the endless, often demeaning, demands of their patients, patiently explain the reasons for their treatment, and suffer anger and physical attack from scared sufferers in a strange environment.
They are a vital part of the healing process and deserve more recognition. Perhaps I am a bit prejudiced — they made me a cake when I reluctantly spent my 83rd birthday in their care. Yours etc,