Sir, I would like to speak for Alston hospital. I suffered a broken knee on a Monday morning, which I thought was only bruised. On Tuesday morning, I was taken to Penrith hospital by ambulance for X-rays, but was eventually sent to Alston.
I arrived there at about 7pm and the care, kindness and consideration I received was superb. Every single member of staff could not be faulted. Let them do their job as only they know how. Do not let these faceless bureaucrats take over.
With many, many belated thanks and kind regards to all Alston hospital staff. Yours etc,
MRS. IRIS. L. WALKER